Jgmudi wrote:
> It is silly to have the option "Don't Know". It is rude. "Don't Know"
> should be replaced by "Don't want to Network" for those who does not
> like to accept the invitation in a polite manner. Penalizing by
> suspending the account is silly.
Whether it was the best solution or not, that feature got put in place for a reason. LinkedIn had a problem. A large number of people were leaving LinkedIn and badmouthing it in the blogosphere and the media because they were receiving invitations to connect from people they didn’t know. Since LinkedIn positioned itself very differently from other social networking sites by emphasizing that it was a tool for leveraging the relationships you already have, the image of LinkedIn as being a place where you would get “spammed” by invitations from strangers was contradictory to their very core positioning.
It was a problem – a very real problem. Not only was it damaging to LinkedIn’s brand, they were losing users over it – high-profile people that LinkedIn didn’t want to lose.
So now, understanding the problem, what would you have suggested as a solution?
It is LinkedIn’s prerogative to say, “We don’t want to be a site where people connect meaninglessly at the click of a button.” And there are a lot of users of LinkedIn who feel the same way.
So when a practice by a small minority of users is driving away other users and damaging your brand because it is completely off from your positioning, what do you do?
I agree that the exact implementation has some problems, but I understand completely why they did it.
Scott Allen
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